#StormDamage #InsuranceTips #HomeownersInsurance #InsuranceKC
In last month or so, I’ve had 2 vastly difference scenarios with 2 different insurance carriers, both “name brands.” I’ve changed the name to protect the guilty! It’s sad that the scenario happened, but the claims service you receive from your insurance carrier can be vastly different from one carrier to another.
Insurance Company A-Client files a home claim Oct 5. They drag their feet and finally send out an adjuster on Oct 31. However this adjuster is not an employee of Brand A, they are a ‘independent adjuster’ who is not allowed to bring the claim to completion (and submit payment to the insured). They are allowed (by law) to take 10 days to complete the claim after inspection. The took the entire 10 days to process the claim and the check. Claim closed Nov 9
**Process time from claim filing to claim closed—-
**35(THIRTY FIVE DAYS)
Farmers client (my insured). Files home claim Nov 8th. Due to high claims volume from the Liberty hail storms 2 weeks ago, our adjuster (who is a FARMERS employee), works OVERTIME on a SUNDAY. Client gets their check in hand before the adjuster leaves their home on Sunday Nov 13.
**Process time from claim filing to claim closed—-
**5 (FIVE) DAYS.
If you know of someone who has had a claims ‘runaround’ those are great referrals for me. We are proud of our company, offer great service, take care of our clients, and most importantly proud of our claims service. #WeAreFarmers
With winter arriving soon, now is a great time to prepare your home for freezing temperatures. Use the checklist below to give you ideas for keeping warm, preventing fires, and saving money.
Have your furnace inspected and serviced by a professional at least once a year. Catching an issue early can save you thousands and if you’re a preferred customer of a local HVAC company, most will put you at the top of the list should you have a furnace issue during the extremely cold times.
Have chimneys and vents cleaned and inspected. (Built up creosote is the leading cause of chimney fires!)
Stock up on dry, seasoned wood for the fireplace or wood stove.
Check the condition of your fireplace screen. Is it in good condition and secure?
Get a covered metal container ready to dispose of cooled ashes. (And keep it at least 15 feet from your home.)
Review fireplace safety with your kids!
October is officially Fire Prevention Month. As your insurance agency, this is an issue that is very important to us! Unfortunately, we’ve seen clients suffer from home fires, and we want to share some things you can do to prevent a disaster.
Beyond basic fire prevention, like checking electrical cords and not leaving a pot unattended on the stove, there are several important things to do with your children or grandchildren to make sure they’re safe.
First, create a PLAN. When children know what to expect, they can remain calm, even during an emergency. Help your child know exactly what to do if a fire occurs.
Stress the importance of getting out of the house and to your family meeting spot. Choose an area a safe distance from the house where children should go if making a fire escape. It could be a street light, mailbox, or neighbor’s tree.
If you have pets, tell your kids that your pets will find their own way out safely and that they should never go back to rescue the pet on their own.
As a family, go through each room of the house and discuss TWO different ways to get out if a fire occurs. Let children practice opening a latch and unlocking doors too.
Now host a fire drill! Make the practice drills fun and informative. Create sample scenarios and build up your kid’s confidence. They’ll be better prepared for a fire and you will too!
When it comes to any sort of emergency situation, people are what matter most. Take precautions to protect your loved ones and let your professional insurance agents take care of protecting your home and belongings! Call us for a free quote on your Homeowner’s Insurance today!
Most people think the biggest risk to their home is a fire or a bad storm. It’s why they buy insurance (and the fact it’s required by their mortgage lender). But in reality, the biggest concern is protecting your assets from a liability claim. Consider this…
Warm weather has arrived and everyone is beginning their yard work. Mowing, planting, flowers, and digging those vegetable gardens. There is a lot of work to be done.
So let’s say that you dig a large hole in the front yard so you can plant a new tree. You walk away for a moment and while you’re gone the kid next door runs through the yard, falls in the hole, and breaks his ankle.
Unfortunately, you could be held responsible for his injury. But not to worry, your homeowner’s liability insurance is made for these kind of situations. It will pay if someone is injured on your property. It’s also the coverage that protects you if the dog bites your child’s friend (as long as it’s not a restricted breed) or if your cousin falls down your front steps.
If you have a large number of assets, then you’ll want higher liability coverage. If the injury exceeds your liability coverage amount, then you could be sued for the difference.
Work with us to determine the amount of coverage that you are comfortable carrying. No one can protect themselves by just being careful alone. There are too many possible scenarios that you could never avoid. But with the right insurance coverage, you’ll never have to worry.
Call us today for a free review and to discuss how much liability coverage you need.
Ready to head out of town on vacation? Temperatures are climbing, school is ending, and everyone is eager for a break. But there are a few things to keep in mind before you leave town in order to keep your possessions protected.
Don’t Advertise That You’ll Be Out Of Town
Think about the things that happen around your home on a daily basis, so that your home doesn’t look empty when you leave.
First, contact the Post Office (and the newspaper) and put your services on hold. A full mailbox and a driveway full of newspapers are a sign to thieves that you’re an easy target!
Can you put a few lights on a timer so that your home isn’t dark all night? Even leaving on a few lamps will help. Motion sensitive lights on your porch and driveway are a great idea too.
Do you have a neighbor that you trust? Let them know of your plans, share your contact number, and consider leaving a spare key just in case.
What if a severe thunderstorm hits while you’re out of town? It could knock out power or even cause a tree in your yard to fall. Your neighbor can make sure that your freezer is back on when the power restores or verify that there aren’t any leaks in the roof from the storm damage! This can help prevent some bad surprises when you get home. Here at our agency we call this YOUR Key Neighbor. Your Key Neighbor should also have our office phone number should any emergency claims arise.
When You’re On The Road
The biggest tip I share with my clients is to avoid leaving valuables in the car!
Many people believe that their belongings are covered by car insurance, but that is not the case. The only coverage for your luggage and computer would be on your Homeowners Insurance and it’s subject to your deductible and possibly other limits.
Also, most policies offer coverage for road side assistance and towing. This can be invaluable when you are stranded (or accidentally lock your keys in the car in an unfamiliar town). This coverage is inexpensive and quick to add to your policy. Just call 1-800-435-7764 or 800-FARM TOW.
Have questions about your insurance before your next trip? Give us a call anytime to discuss your policy or to get a quote!
Wedding season is just around the corner! And with all of that love and wedding planning in the air, it can be hard to think about the boring parts of a marriage.
So I want to make it easy for you. Here are a few things you need to think about in regards to your insurance policies when you tie the knot.
1. Combine your auto insurance policies. If you both own a vehicle, the easiest thing to do is combine your policies by adding your spouse and their vehicle to your policy. We can take care of this in just a few minutes!
2. Make sure you and your spouse are listed on every policy. You both need to be on the homeowners or renters insurance so you can get assistance if needed. Do all of them at the same time and you won’t have to worry about it again.
3. Schedule an overall review. When you combine two households you will obviously have more belongings! Speak with your agent and verify that you have enough content and liability insurance to cover any new assets.
4. Purchase life insurance. It’s your honeymoon and you don’t want to think about death, but now is the time to get this very important coverage in place. It doesn’t cost much and will give you peace of mind that the person you love will be taken care of in the future. It’s really the very best gift you can give to those you love.
The best part of this? It doesn’t have to be hard! In fact, one short appointment can take care of every item on the list. Give us a call today to schedule a review.
So you’re ready to shop for insurance and are hoping for a great deal. But did you know that there are a few things to look for that are much more important than the price of the policy? In fact, don’t buy your next policy until you look for these seven things.
#1 – A Top Rated Insurance Company – You want an insurance company that will be around if you have a claim. Don’t choose a company that you have never heard of with a price that seems too good to be true! If you are not familiar with the company your agent is recommending, ask for a little more information. Find out what they are rated in your state and how long they have been around. If the agent cannot tell you this immediately, you have the wrong agent.
#2 – Choose a LOCAL agency! While all the commercials on TV will tell you to call a 1-800 number for a quote, it’s usually not a great idea. A local agency gives the same great policies (from the same companies!) but allows you to deal with one person on a regular basis. It’s nice to have a local agent who you can go visit when needed.
#3 – Choose an agency that offers a variety of policies. Keeping your insurance with one agency makes it MUCH easier when you have a claim. Plus you can qualify for huge multiple policy discounts! Find someone who can take care of all your needs in one local location.
#4 – After-Hours Support – What if you have storm damage in the middle of the night? Do you want to wait until tomorrow to get assistance? Look for an agency that offers after-hours support! Many local agencies will provide you with 24/7 claim assistance numbers. But make sure to ask for the information and keep it in your cell phone.
#5 – Choose an agency that’s EASY to contact! You don’t want to have to chase your agent down every time you need something. Ask if the agency is available by email, text, and phone while doing your shopping.
#6 – Do they offer annual reviews? Things change, especially when it comes to insurance! You want an agency that will regularly meet with you to review your coverage and make sure you’re protected. Ask about their review procedures and how they make sure there aren’t any gaps in your protection.
#7 – Excellent Customer Service – When it comes down to it, this is the most important! Choose an agency that wants your business and wants to give you the best possible service!
We meet all of the criteria above and would love to work with you and your family. Give us a call today for a no-obligation quote and insurance review!
At our agency—WE LOVE DISCOUNTS!!!
If you have a Bachelor of Science Degree, Bachelor of Arts Degree, Master of Science Degree, or PhD in any of the areas below, you could qualify for up to 15% off your home and auto insurance!!! This is regardless of your current occupation, based only on your college diploma!
Biology (Biological Science)
Business Information Technology
Computer Information Systems
Ocean (Marine) Science